Terms of Service

1. Acceptance of Terms

By accessing and using Cliently's business automation platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service govern your use of our platform, including invoice management, project tracking, client relationship management, and automated business processes.

2. Description of Service

Cliently provides a comprehensive business automation platform that includes:

• Automated invoice generation and management
• Project tracking and task management
• Client relationship management (CRM)
• Automated payment reminders and follow-ups
• Email integration and processing
• Team collaboration tools
• Business analytics and reporting

3. User Accounts and Registration

To access our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

• You must be at least 18 years old to create an account
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts for violations
• Account information must be kept current and accurate

4. Google Authentication and Integration

Our platform integrates with Google services for authentication and email processing. By using Google authentication, you agree to comply with Google's Terms of Service.

• Google OAuth integration is subject to Google's API Terms of Service
• We only access data necessary for our service functionality
• You can revoke access through your Google account settings
• Gmail integration is used solely for automated invoice processing
• We comply with Google's User Data Policy requirements

5. Acceptable Use Policy

You agree to use our platform only for lawful purposes and in accordance with these terms. Prohibited activities include:

• Violating any applicable laws or regulations
• Transmitting malicious code or harmful content
• Attempting to gain unauthorized access to our systems
• Using the service for spam or unsolicited communications
• Interfering with other users' access to the service
• Reverse engineering or attempting to extract source code

6. Data Security and Privacy

We implement industry-standard security measures to protect your data. However, no system is completely secure, and you use our service at your own risk.

• We encrypt sensitive data in transit and at rest
• Regular security audits and updates are performed
• Access controls limit data access to authorized personnel
• We maintain incident response procedures
• Your data is processed in compliance with privacy laws

7. Payment Terms and Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified in our refund policy.

• Fees are charged automatically on the billing cycle
• Price changes will be communicated with 30 days notice
• Failed payments may result in service suspension
• Refunds are handled on a case-by-case basis
• Enterprise plans may have custom billing arrangements

8. Intellectual Property Rights

The Cliently platform, including its design, functionality, and content, is protected by intellectual property laws. You retain ownership of your business data.

• Cliently owns all rights to the platform and software
• You retain ownership of your business data and content
• You grant us a license to process your data for service delivery
• Unauthorized copying or distribution is prohibited
• Third-party integrations are subject to their respective licenses

9. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may modify or discontinue features with reasonable notice.

• We aim for 99.9% uptime but cannot guarantee it
• Scheduled maintenance will be announced in advance
• We may modify features to improve the platform
• Significant changes will be communicated to users
• We reserve the right to discontinue the service with notice

10. Limitation of Liability

To the maximum extent permitted by law, Cliently shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service.

• Our liability is limited to the amount paid for the service
• We are not responsible for business decisions made using our platform
• Third-party integrations are provided "as is"
• We disclaim warranties to the extent permitted by law
• Force majeure events may affect service availability

11. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will be discontinued, and your data will be handled according to our data retention policy.

• You may cancel your subscription at any time
• We may terminate accounts for violations of these terms
• Data export options are available before termination
• Outstanding fees remain due upon termination
• Certain provisions survive termination of the agreement

12. Governing Law and Disputes

These terms are governed by applicable law. Any disputes will be resolved through binding arbitration or in the appropriate courts.

• These terms are governed by applicable local laws
• Disputes will be resolved through arbitration when possible
• Class action waivers may apply
• Severability clause ensures partial enforceability
• Changes to terms require acceptance of updated version

13. Contact Information

If you have any questions about these Terms of Service, please contact us: